MADE IN THE DESERT SHOP POLICIES
HOW DO WE CORRESPOND ONCE AN ORDER IS PLACED? Please ensure once you have placed an order with Made in the Desert that you check your messages. Correspondence will be sent to you via the site and this will include any draft artwork for your approval.
FOR PERSONALISED ITEMS, WILL I SEE A DRAFT OF THE ARTWORK PRIOR TO PRINTING? This depends on the item ordered and the complexity of the personalisation required, but for most items yes, draft artwork is sent for approval prior to printing. A date is given by when either confirmation of approval or amendments are required. If no response is received prior to this time, your order will be printed as per the draft artwork sent.
HOW LONG WILL PRODUCTION OF MY ORDER TAKE? Orders take 3-7 days to produce following order confirmation. Order confirmation will be sent to you after you have placed your order with us. If you require your order by a specific time, please detail this in the personalisation section when ordering and we will try our very best to meet your needs, however please note that this is unfortunately not guaranteed.
HOW LONG DOES DELIVERY TAKE Orders can take an additional 1-2 days for delivery.
FREE COLLECTION IF you choose to collect your order, collection is from Meydan South (Exit 15 off the E66). The full address will be sent to you after your order is received.